Bonsai Technologies (1997/010604/23) is the legally registered company and trades as Bonsai-SA 4x4 Adventures and Tours.
Johan will give you a detailed briefing on the risks associated with the tour and the area, how to behave to prevent emergencies, and also provide you with an emergency procedure for the area where the tour will take place. This emergency procedure will include general procedures to be followed in an emergency, contact details and GPS coordinates of hospitals and emergency facilities, contact details of the South African Police Service, a map to orientate yourselves and Johan has a satellite phone for emergencies when no cell phone signal is available.
SATIB/TRUMP Insurance Brokers – “SATIB24 membership allows access to our 24/7 Operations Centre ensuring customers have a direct line to doctors, nurses and security professionals in a crisis, as well as a trusted source of global support and advice. The Operations Centre provides the coordination of an integrated network of emergency medical, security and incident management specialists who cohesively and seamlessly manage multiple resources and responses to ensure the best potential outcome of any incident.”
Southern Africa Tourism Services Association (SATSA) - “The appearance of the SATSA logo is a sign of quality and commitment to service excellence for the tourist. Members are bonded with third-party indemnity, ensuring financially sound relationships when using them as suppliers. SATSA members must adhere to a strict Code of Conduct guaranteeing high standards of service, good quality tourism services and product, and a trustworthy accreditation with the association itself.” Bonsai Technologies is a registered adventure tour operator and is a member of the Adventure Tourism Chapter.
South African Adventure Industry Association (SA AIA) - SA AIA is a member driven professional body for the Adventure Based Learning Industry and the Adventure Tour Guide industry. Our mission is to collaborate with likeminded individuals and organisations to unlock the economic, human, and environmental potential of the Southern African Adventure Industry through a process of professionalisation. Bonsai Technologies is a registered Adventure Tour Operator and Johan du Plooy (owner of Bonsai Technologies) is a registered Adventure Tour Guide (National) specialising in 4x4, overlanding and overnight camping.
The law in simple terms - Tourist guiding in South Africa is governed by the Tourism Act 03 of 2024. This act states that any person or body who wishes to operate as a tourist guide for reward, whether monetary or otherwise, must register as a tourist guide with the relevant provincial registrar, be in possession of a certificate of competency issued by the South African Qualifications Authority and sign and adhere to the code of conduct and ethics provided by the provincial registrar.
Who is a tourist guide? - The definition of a Tourist Guide is as follows (taken from the Act) “means any person who for reward, whether monitory or otherwise, accompanies any person who travels within or visits any place within the Republic and who furnishes such person with information or comments with regard to any matter”. This is a very broad description, but we have it from the controlling authority, the National Department of Tourism that adventure guides are included in this definition (Adventure Qualifications Network).
Is your tourist guide legal? - Insurance and/or liability claims, for example, may be impacted negatively if your tourist guide is not legal.
Bonsai Technologies complaince to the law - Johan du Plooy is qualified as a National 4x4 And Overlanding Adventure Guide - Overnight Camping and is registered with the South African National Department of Tourism (registration number GP 6210).